Altivora Hosting strictly prohibits illegal, unauthorized, malicious, and disruptive activity on our network. Our Abuse Desk investigates all verified reports and takes immediate mitigating action.
For DMCA notices, phishing sites, unsolicited bulk email (SPAM), trademark infringement, and hosted malware reports.
For active DDoS attacks originating from our subnet, automated port-scanning, botnet C2 activity, or critical vulnerability disclosure.
To ensure rapid investigation and prevent delays, all abuse notices sent to [email protected] should include the following verifiable evidence:
The exact Altivora-hosted IP address or fully qualified domain name.
Precise date and time of the incident to match against our network flow logs.
Raw firewall logs, web server access logs, or pcap traces demonstrating the attack.
Original, unaltered RFC 822 email headers including routing hops.
Proof of copyright ownership, location of copyrighted work, and signed declaration.
Your name, organization, and a direct telephone number for follow-up.
Our automated ticketing system logs the incident, acknowledges receipt, and routes it to an on-duty abuse investigator.
We verify the activity against server telemetry. The customer is notified with a strict remediation deadline (12-24 hours).
For malicious attacks, phishing, or unaddressed complaints, services are null-routed and immediately terminated.