DMCA & Copyright Policy
Last Updated: January 2026 • Governing: Global Copyright Standards & Indian IT Act Safe Harbor
1. Commitment to Copyright Protection
Altivora Hostingrespects the intellectual property rights of creators, publishers, and developers worldwide. In accordance with the Digital Millennium Copyright Act ("DMCA", 17 U.S.C. § 512), the Indian Copyright Act, 1957, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we act expeditiously upon receiving valid notifications of claimed copyright infringement.
As an infrastructure provider (IaaS), Altivora operates as an intermediary. We do not inspect or monitor private server data hosted by our customers unless a legally compliant takedown notice or judicial order is received.
2. Designated Copyright Agent
All formal notices of infringement regarding content hosted on our infrastructure must be directed to our Designated Copyright Agent:
Entity Name: Altivora Hosting (Legal & Abuse Department)
Designated Agent: Copyright Compliance Officer
Email Address: [email protected]
Secondary Channel: [email protected]
Address: Mullayanagiri, Chikkamagaluru Taluk,, Chikkamagaluru District, Karnataka - 577137, India
3. Requirements for a Valid Takedown Notice
To be effective, an infringement notification must be provided in writing and contain the following mandatory elements:
- Physical or Electronic Signature: An authorized physical or electronic signature of the copyright holder or their designated representative.
- Identification of the Infringed Work: Clear description of the copyrighted work claimed to have been infringed (including URLs or copyright registration numbers where applicable).
- Identification of the Infringing Material: Specific URLs, IP addresses, or filenames on Altivora's infrastructure where the material is located, with sufficient detail for our engineers to locate it.
- Complainant Contact Details: Full name, company, physical address, telephone number, and verifiable email address.
- Good Faith Statement: A declaration that: "I have a good faith belief that use of the copyrighted material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
- Penalty of Perjury Statement: A declaration that: "The information in this notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
4. Processing & Counter-Notification Procedure
Upon receiving a verified, complete DMCA takedown notice:
- We will forward the notice to the affected account holder with a 24-hour response window.
- If the material is not voluntarily removed or if the customer fails to respond, we may disable access to or remove the identified material, or temporarily isolate the offending port/IP.
- The customer has the legal right to submit a formal Counter-Notification under 17 U.S.C. § 512(g).
Counter-Notice Terms: If a valid counter-notification is received, Altivora will provide a copy to the original complainant. The material may be restored within 10 to 14 business days unless the complainant provides proof of initiating formal legal action against the customer in a court of competent jurisdiction.
5. Repeat Infringer & Anti-Piracy Policy
Altivora Hosting enforces a strict Repeat Infringer Policy. Accounts that receive verified copyright complaints on multiple distinct occasions will be subject to:
- Immediate and permanent service termination without refund.
- Blacklisting of client credentials, payment methods, and IP addresses.
- Total forfeiture of all prepaid service fees as liquidated damages for breach of our Terms of Service.
6. False & Fraudulent Claims Warning
Please note that under 17 U.S.C. § 512(f) and Section 66D of the Indian Information Technology Act, any person who knowingly and materially misrepresents that material or activity is infringing may be subject to severe civil liability and damages, including attorney's fees incurred by the alleged infringer or Altivora Hosting.
For questions or assistance regarding copyright compliance, contact [email protected].
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