Cookie & Tracking Technology Policy
Last Updated: January 15, 2026 • Governing: Altivora Hosting Frontend, Client Billing Portal & API Services
1. What Are Cookies & Why We Use Them
This Cookie Policy explains how Altivora Hosting("Altivora", "we", "us", or "our") uses cookies, web beacons, local storage tokens, and related technologies across our web domains, including altivorahosting.com and our client billing portal.
Cookies are small text files placed on your device by your web browser when visiting web applications. We use cookies to verify client sessions, prevent fraudulent billing transactions, protect our infrastructure against Distributed Denial of Service (DDoS) attacks, and understand how users navigate our services.
Validates CSRF tokens and maintains authenticated client sessions to prevent unauthorized portal access.
Cloudflare bot mitigation tokens that protect our hosting network against layer-7 HTTP flooding.
Preserves selected billing currency, localized timezone, and dark interface preferences across visits.
2. Categories of Cookies We Deploy
A. Strictly Necessary & Security Cookies (Mandatory)
These cookies are vital for the proper operation, security, and integrity of our web services. Without them, core functions such as account login, secure invoice payment, shopping cart checkout, and bot mitigation cannot function. Under GDPR and the Indian DPDP Act, strictly necessary cookies do not require prior consent because they are essential to provide the service requested.
B. Functional & Preference Cookies
These cookies enable enhanced functionality and personalization, such as remembering your selected currency (USD, INR, EUR) and retaining language settings. If disabled, certain convenience features may reset on page reload.
C. Performance & Telemetry Cookies
We use privacy-conscious analytics services (Google Analytics 4 with IP masking and Microsoft Clarity) to monitor page load speeds, server catalog navigation, and UI responsiveness. All telemetry is aggregated and anonymized; we never broker or sell analytics data.
3. Active Cookie Registry
Below is an itemized breakdown of the primary cookies deployed across Altivora Hosting web platforms:
| Cookie Name | Provider | Classification | Duration | Operational Purpose |
|---|---|---|---|---|
| cf_clearance / __cf_bm | Cloudflare, Inc. | Strictly Necessary / Security | 30 minutes to 1 year | Cryptographic proof of bot management challenge completion; protects edge nodes against automated DDoS, credential stuffing, and scraping. |
| WHMCSTOKEN / PHPSESSID | Altivora Hosting (First-Party) | Strictly Necessary / Session | Session duration | Maintains authenticated client sessions, CSRF token validation, shopping cart items, and active invoice management within the billing portal. |
| altivora-currency | Altivora Hosting (First-Party) | Functional / Preferences | 1 year | Stores your localized currency preference (USD, INR, EUR) for pricing display across server hosting catalogs. |
| rzp_checkout / rzp_device_id | Razorpay Software Pvt. Ltd. | Strictly Necessary / Payment Security | Session to 90 days | Required for secure 3D-Secure payment authentication, UPI intent flows, and fraud screening during checkout. |
| _ga / _ga_* | Google Analytics 4 | Performance & Analytics | 2 years | Collects aggregated, anonymized telemetry on page views, load times, and referral sources to help optimize platform speed. |
| _clsk / _clck | Microsoft Clarity | Performance & Analytics | 1 year | Aggregates behavioral telemetry, scroll depth, and interaction heatmaps to identify navigational friction and UI bugs. |
4. How to Manage & Opt Out of Cookies
You possess complete autonomy over cookie storage through your browser settings. You can configure your browser to block, alert, or delete cookies at any time:
- Google Chrome: Settings → Privacy and Security → Third-party cookies → Block or clear cookies.
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection → Custom.
- Apple Safari: Preferences → Privacy → Prevent cross-site tracking / Block all cookies.
- Microsoft Edge: Settings → Cookies and Site Permissions → Manage and delete cookies.
5. Questions & Data Protection Officer
If you have inquiries regarding our cookie practices or wish to submit a data protection request under the Indian DPDP Act or GDPR, contact our compliance team directly at:
Compliance Officer: Altivora Privacy & Data Governance Desk
Email: [email protected]
General Support: [email protected]
© 2026 Altivora Hosting • Transparency, Trust & Security Guaranteed.